Citizen Services
An enterprise platform for constituent engagement, service delivery, and operations across public and civic organizations.
citizenservices.vydhi.ai
66
Applications
12
Capability zones
1
Shared foundation
Capability overview
66 applications organized across 12 zones on one shared data core.
- 01Organization & Membership8
- 02Booth & Ground Network6
- 03Field Operations & Events6
- 04Constituency Services & Grievance5
- 05Communication & Content6
- 06Media & Situational Awareness5
- 07Research, Survey & Analytics6
- 08Candidate & Election Management4
- 09Fundraising & Finance4
- 10Compliance & Legal4
- 11Engagement & Outreach5
- 12Analytics & Platform Internals7
Walkthrough
Walkthrough video coming soon — no placeholder media
A 2–3 minute owner-recorded walkthrough of the Citizen Services environment publishes here once recorded.
Working with Citizen Services
What it is
Not published yet — this section fills in when the Citizen Services tester docs ship.
What it solves
Not published yet — this section fills in when the Citizen Services tester docs ship.
Why it matters
Not published yet — this section fills in when the Citizen Services tester docs ship.
How to use it
Not published yet — this section fills in when the Citizen Services tester docs ship.
Where results appear
Not published yet — this section fills in when the Citizen Services tester docs ship.
See it live
Request demo access
Live demos are gated and time-boxed, issued centrally by Vydhi. Ask for a demo window and we’ll send you a scoped access link into citizenservices.vydhi.ai.
Request accessPrivate preview · access by request
Reality contract
- Synthetic data
- Every demo runs on 100% synthetic data. No real customer or personal data is used.
- Simulated integrations
- External systems — payments, messaging, channels, telemetry — are simulated and clearly labelled.
- Representative figures
- Any metrics shown are representative ranges to illustrate capability, not fabricated client results.
- Decision-support AI
- AI features are metered decision-support: assistive, auditable, and fail-closed — never autonomous action on real systems.
Applications
All 66 applications. Each ships the standard four documents — Business Problem & Solution, How to Use, User Journey, Architecture — publishing with the content migration.
Zone 01Organization & Membership · 8 apps
01Command CenterOrganization dashboard, leadership war-room snapshot, 66-app launcher, operator console, and natural-language command and query console over aggregate data.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
02Party Org Structure & HierarchyNational to state to district to mandal to booth hierarchy spine that every other app reads.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
03Membership ManagementGrassroots worker enrollment and member ID management.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
04Cadre & Volunteer ManagementRoster, roles, and availability for cadre and volunteers.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
05Office-Bearer & Committee ManagementCommittees, office-bearers, and their mandates.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
06Volunteer Recruitment & OnboardingRecruitment funnel and onboarding checklist.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
07Cadre Training & E-LearningTraining modules and progress tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
08Recognition & RewardsRecognition and points for cadre contribution.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 02Booth & Ground Network · 6 apps
09Booth Management & MappingBooth registry and mapping with aggregate statistics only.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
10Booth-Level Worker (BLA) ManagementBooth-level worker assignment and coverage rosters.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
11Booth Coverage & Worker AssignmentAggregate booth-level coverage tracking of worker slots filled versus vacant.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
12Booth Strength & Turnout AnalysisHistorical turnout and booth-strength analysis on aggregate data with no individual records.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
13Ground Activity LoggingAggregate ground-activity logging.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
14On-Ground Issue / Incident ReportingField incident and issue reporting.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 03Field Operations & Events · 6 apps
15Event / Rally / Yatra LogisticsRally, tour, and meeting logistics.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
16Leader Tour & Campaign SchedulingLeader tours and campaign calendar.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
17Volunteer Task Assignment & TrackingTask assignment and completion tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
18Resource & LogisticsVehicles, materials, and venues management.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
19Permissions & Approvals TrackerPermissions and approvals workflow.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
20Field Reporting & Live Ops BoardLive field-operations board.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 04Constituency Services & Grievance · 5 apps
21Citizen Grievance Mgmt / Jan Samasya (CRM)Constituency grievance management to file, triage, route, and resolve cases.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
22Casework & Resolution TrackingCasework lifecycle and resolution SLA tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
23Local Issue TrackerRecurring local-issue tracking by area.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
24Constituent Helpline & InboxHelpline and unified inbox.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
25Public Commitment / Promise TrackerPublic commitments and delivery status tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 05Communication & Content · 6 apps
26Internal Cadre Communication & BroadcastsInternal broadcasts to cadre.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
27Content StudioOrganization's own messaging, posts, and templates.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
28Social Media Management & SchedulingOrganization's own social channels scheduling and queue.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
29Multilingual Content & TranslationIndia-language content and translation.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
30Press Release & Media ManagementPress releases and media list management.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
31Manifesto & Policy Document StudioManifesto and policy document drafting.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 06Media & Situational Awareness · 5 apps
32News & Media MonitoringPublic-source news and media monitoring in aggregate.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
33Public Sentiment & Issue AnalysisAggregate public-source sentiment analysis, never individual or psychographic.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
34Narrative / Topic Trend TrackerAggregate public-source topic and narrative trend tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
35Competitive / Opposition TrackingPublic-information-only, aggregate competitive tracking with no individual dossiers.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
36Fact-Reference & Rebuttal LibraryOrganization's verified positions and rebuttals library.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 07Research, Survey & Analytics · 6 apps
37Survey & Polling ManagementOrganization's own survey design and fieldwork.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
38Survey Analysis & InsightsSurvey analysis and insights on aggregate data.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
39Election AnalyticsConstituency-aggregate historical and swing election analytics.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
40Demographic AnalysisCensus-style aggregate demographic analysis with no individual profiling.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
41Performance DashboardsBooth and constituency aggregate performance dashboards.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
42War-Room / Command AnalyticsLeadership war-room and command analytics.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 08Candidate & Election Management · 4 apps
43Candidate / Nomination ManagementCandidate and nomination records.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
44Candidate Selection SupportInternal aggregate winnability support with no individual voter profiling.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
45Election Calendar & Phase ManagementElection calendar and phase tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
46Polling-Day OperationsAggregate turnout operations for polling day.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 09Fundraising & Finance · 4 apps
47Donations & FundraisingDonations and fundraising management.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
48Expense Mgmt & Election ExpenditureExpense tracking against Election Commission limits.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
49Financial Reporting & ComplianceElection Commission filings and financial reporting.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
50Vendor & ProcurementVendors and procurement records.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 10Compliance & Legal · 4 apps
51ECI / Model Code of Conduct Compliance TrackerModel Code of Conduct compliance tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
52Affidavit & Disclosure ManagementAffidavit and disclosure records.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
53Legal & Case ManagementLegal matters and case tracking.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
54Audit & TransparencyAudit trail and transparency reporting.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 11Engagement & Outreach · 5 apps
55Supporter / Member PortalOpt-in supporter and member portal.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
56Notifications & Comms CenterNotifications and communications center.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
57Cadre Concierge / Knowledge ChatbotRetrieval-based knowledge chatbot over organization documents for cadre.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
58Feedback & Suggestion BoxFeedback and suggestions box.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
59Volunteer Mobilization / Call-to-ActionOpt-in supporter mobilization and calls to action.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 12Analytics & Platform Internals · 7 apps
60Leadership BINatural-language analytics for leadership.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
61Anomaly & KPI AlertingAnomaly and KPI-threshold alerting.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
62Cost & FinOps MonitorCost and FinOps monitoring.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
63Data Quality & LineageData quality and lineage.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
64Feature Flags & ExperimentsFeature flags and experiments.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
65ModelOps & PromptOps StudioModelOps and PromptOps studio.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
66Admin & Access Console / RBACAdmin and access console with role-based access grants.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request