Government Services
An enterprise platform for public agencies — citizen-facing services, case management, and back-office operations.
governmentservices.vydhi.ai
66
Applications
12
Capability zones
1
Shared foundation
Capability overview
66 applications organized across 12 zones on one shared data core.
- 01Citizen Identity & Profile5
- 02Service Discovery & Delivery7
- 03Grievance & Engagement5
- 04Payments & Treasury5
- 05Revenue & Land4
- 06Municipal & Urban7
- 07Transport & RTO5
- 08Welfare & PDS5
- 09Public Health, Education & Utilities5
- 10Regulatory, Police & Justice5
- 11Field & Internal Operations5
- 12Analytics & Platform Internals8
Walkthrough
Walkthrough video coming soon — no placeholder media
A 2–3 minute owner-recorded walkthrough of the Government Services environment publishes here once recorded.
Working with Government Services
What it is
Not published yet — this section fills in when the Government Services tester docs ship.
What it solves
Not published yet — this section fills in when the Government Services tester docs ship.
Why it matters
Not published yet — this section fills in when the Government Services tester docs ship.
How to use it
Not published yet — this section fills in when the Government Services tester docs ship.
Where results appear
Not published yet — this section fills in when the Government Services tester docs ship.
See it live
Request demo access
Live demos are gated and time-boxed, issued centrally by Vydhi. Ask for a demo window and we’ll send you a scoped access link into governmentservices.vydhi.ai.
Request accessPrivate preview · access by request
Reality contract
- Synthetic data
- Every demo runs on 100% synthetic data. No real customer or personal data is used.
- Simulated integrations
- External systems — payments, messaging, channels, telemetry — are simulated and clearly labelled.
- Representative figures
- Any metrics shown are representative ranges to illustrate capability, not fabricated client results.
- Decision-support AI
- AI features are metered decision-support: assistive, auditable, and fail-closed — never autonomous action on real systems.
Applications
All 66 applications. Each ships the standard four documents — Business Problem & Solution, How to Use, User Journey, Architecture — publishing with the content migration.
Zone 01Citizen Identity & Profile · 5 apps
02Citizen Registration & Digital IDDigital onboarding and a digital-ID enrolment that opens a citizen record.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
03Unified Profile / Docs LockerA single citizen profile and a documents locker.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
04e-KYC / Identity VerificationA reusable identity-verification engine with document, liveness, and address checks plus a decision the onboarding flows consume.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
05Family / Household RegistryHousehold composition and member links over the household entity.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
06Auth & ConsentConsent artefacts and single sign-on across departments.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 02Service Discovery & Delivery · 7 apps
01Citizen PortalAn all-services front door with NL and structured service discovery, a department launcher, application tracking, and a citizen account.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
07Service Catalog & Discovery (NL)Full NL and structured service-catalog discovery from free-text to intent to ranked services to a deep-link into apply.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
08Application & Form EngineA dynamic form engine per service where draft then submit raises an application, with prefill from the profile via a consent grant.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
09Application Status TrackingTrack a case across its lifecycle from submitted to under-review to approved to delivered, with a full timeline and notifications hook.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
10Appointment & Slot BookingBook, reschedule, or cancel a department slot against a capacity calendar with confirmations.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
11Document Submission & VerificationSubmit documents or pull from the locker via consent, then a classifier and extractor runs a verification workflow.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
12e-Sign & Digital Certificatese-Sign of an approved case plus issuance of a certificate recorded to the case.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 03Grievance & Engagement · 5 apps
13Grievance Redressal (CPGRAMS-style)File a grievance and a triage classifier routes it to a department plus a summary, from filed to in-progress to resolved.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
14Public Feedback & SurveysCitizen feedback and surveys with a sentiment tag.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
15RTI / Information RequestsRight-to-information requests through a simple workflow with a routing hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
16Citizen Helpdesk & Chatbot (RAG, multilingual)A multilingual RAG helpdesk over the public-services corpus with grounded answers.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
17Notifications & AlertsTemplated SMS, email, and push notifications over the notification entity.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 04Payments & Treasury · 5 apps
18Govt Payments & Fee CollectionService fees and payment capture through the payment path.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
19Challan & Penalty ManagementRaise and pay challans and penalties through the money path.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
20Subsidy / Benefit Disbursement (DBT-style)DBT-style disbursement with an eligibility and amount engine plus a narrative.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
21Treasury & Budget ManagementDepartment treasury and budget allocation versus spend, with a variance flag.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
22e-Procurement (GeM-style)Tenders, purchase orders, and vendor payments with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 05Revenue & Land · 4 apps
23Land Records & Mutation (Bhulekh-style)Land records and a mutation workflow over the land entity, with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
24Property Registration & Stamp DutyProperty registration and stamp-duty computation.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
25Revenue Court / Case MgmtRevenue-court case management over the case entity with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
26Survey & GIS MappingSurvey records and a GIS overlay with an anomaly hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 06Municipal & Urban · 7 apps
27Property TaxProperty-tax assessment and payment with a computation assist.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
28Birth / Death / Marriage RegistrationCivil registration for births, deaths, and marriages with a certificate on delivery.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
29Trade License & PermitsTrade licences and permits with an eligibility hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
30Building Plan ApprovalA plan-approval workflow with a rule-check hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
31Water / Sewerage ConnectionsNew water and sewerage connection applications with billing.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
32Sanitation & Waste MgmtSanitation routes and complaints with a routing hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
33Civic Issue ReportingCitizens report civic issues like potholes or lights and a triage classifier routes to a department plus a summary.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 07Transport & RTO · 5 apps
34Driving LicenseDriving-licence application and renewal with a document hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
35Vehicle Registration (RC)Vehicle registration over the vehicle entity with fees.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
36Permits & Fitness CertificatesTransport permits and fitness certificates.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
37Traffic Challan & e-Enforcemente-Challans with an enforcement rules engine plus an explain stage.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
38Public Transport MgmtRoutes, schedules, and passes with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 08Welfare & PDS · 5 apps
39Welfare Scheme Mgmt & EligibilityA scheme catalog and a multi-factor eligibility engine with a narrative.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
40Beneficiary RegistryThe shared beneficiary registry over the beneficiary entity.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
41PDS / Ration DistributionRation-card entitlements and distribution logs with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
42Pension & Social SecurityPension enrolment and disbursement.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
43Scholarship & Student AidScholarship applications with an eligibility hint and disbursement.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 09Public Health, Education & Utilities · 5 apps
44Public Health & Hospital OpsOPD appointments and hospital operations with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
45Disease Surveillance & AlertsOutbreak-signal detection over aggregates plus an explain stage.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
46Public School Mgmt (SIS)A student information system for public schools with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
47Electricity Billing & ConnectionsElectricity connections and billing.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
48Water Utility MgmtWater-utility metering and billing.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 10Regulatory, Police & Justice · 5 apps
49Police / FIR & Complaint MgmtFIR and complaint lodging and tracking over the FIR entity with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
50Permits, Licenses & NOCs (cross-dept)Cross-department permits and NOCs with a routing hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
51Inspections & EnforcementInspection scheduling and outcomes with a risk hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
52Court / Case Mgmt (e-Courts-style)Court case management over the court-case entity with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
53Regulatory Compliance & AuditCompliance cases and an audit trail with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 11Field & Internal Operations · 5 apps
54Field Officer / Inspector AppField tasks and visit logs with a route hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
55Workflow & File Movement (e-Office-style)e-Office file movement where a routing engine moves files between desks plus a summary.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
56Inter-Department CoordinationCross-department referrals over the event spine.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
57Asset & Infrastructure MgmtGovernment assets and infrastructure over the asset entity with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
58Govt Staff / HR & PayrollStaff HR and a payroll run over the official entity.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
Zone 12Analytics & Platform Internals · 8 apps
59Governance BI & Dashboards (safe NL)Safe NL BI turning a free-text question into a confined query spec then an authoritative aggregation.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
60Scheme Impact & Outcome AnalyticsOutcome analytics over scheme aggregates plus an explain stage.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
61Anomaly & Benefit-Fraud DetectionA reproducible fraud score over benefit signals plus an explain stage, for service efficiency not profiling.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
62Cost & FinOpsReads the platform cost ledger for spend by app and stage plus the session budget burn-down.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
63Data Quality & LineageData-quality checks over counts plus a lineage DAG with a hint.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
64Feature Flags & ExperimentsBoolean and rollout feature flags with bucketing, plus A/B experiments with a read-out.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
65ModelOps & PromptOpsA model-run registry with eval history plus a versioned prompt registry with publish.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request
66Admin & Access / RBACOwner and viewer RBAC with per-credential scope; probe access and invite, suspend, or reactivate grants.
Documentation
- Business Problem & Solution · draft
- How to Use · draft
- User Journey · draft
- Architecture · draft
Private preview · access by request